privacy policy.

At Rasha AlShaar Co. ("we," "us," or "our"), we prioritize your privacy. This Privacy Policy explains how we collect, utilize, disclose, and safeguard your personal information when you visit our website (www.rashalshaar.com) or engage with our services. By using our website or services, you consent to the practices outlined in this policy, which adhere to applicable Kuwaiti laws and international data protection standards.

1. collection of information

To deliver our services effectively and enhance your experience, we collect specific personal information, including your name, email address, phone number, mailing address, and payment details. During our coaching programs, we will also gather information related to your personal aspirations, progress, and feedback to support your journey. Additionally, we may collect non-personally identifiable technical data, such as the pages you visit and the timing of your last visit, to optimize your online experience.

2. usage of information

Your information is collected for several key purposes, including providing and personalizing coaching services, managing appointments, and ensuring effective communication with you. We securely handle payments related to our offerings and analyze user engagement with our website to enhance its functionality. With your consent, we may also send you newsletters, updates, or promotional content, with the option to opt-out at any time through the unsubscribe link in our communications. Additionally, we use your data to maintain the security of our services and protect against fraud or misuse.

3. safeguarding information

We implement security measures, including encryption and secure storage, to protect your personal data from unauthorized access or misuse. While we strive to maintain high security standards, please be aware that no online system is completely secure.

4. data retention

We will keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. If you wish to request the deletion of your personal data, please contact us at rasha@rashalshaar.com, and we will process your request unless legal requirements necessitate further retention.

5. sharing information

We do not sell or rent your personal information to third parties; however, there are certain situations where we may share your data. We collaborate with trusted third-party service providers to assist in delivering our services, processing payments, and managing appointments, ensuring that we comply with Kuwaiti and international data protection regulations. Additionally, we may disclose your information as required by law, such as in response to court orders or legal proceedings in Kuwait or other jurisdictions.

6. cookies and tracking

Our website employs cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to track your preferences and interactions with our site. You can manage your cookie settings through your browser; however, disabling cookies may limit certain functionalities.

7. data protection rights

You have rights regarding your personal data, which you can exercise by contacting us at rasha@rashalshaar.com. You can request a copy of the personal data we hold about you, ask for corrections to any inaccuracies, or request the deletion of your data under certain conditions. You have the option to object to the processing of your data for specific purposes, such as marketing, and can request that your data be transferred to another service provider. We also ensure that no client faces discrimination for exercising their data protection rights.

8. privacy policy changes

We may periodically update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on our website, and we encourage you to review the policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated terms.

9. contact information

For any questions or concerns regarding this Privacy Policy, please contact us at rasha@rashalshaar.com.